We’ll continue to work with you on creating a desired flow of the interaction between the logistics services and your customers.

Our Customer Care outsource model is a scalable and flexible service to provide communications assistance to manage customer enquiries on order fulfillment.

Our process tracks all Customer Support Calls, Ordering, Inventory Control and Shipment Tracking.  Features also include Customer Inquiry Logging, Sales Order Submissions, 3PL Invoice Auditing, Product / Inventories Stock Levels and Ship-from multiple Warehouse.

If your looking for a Customer Care, tracking and inventory/shipping control process, but have seen the cost of having such a solution developed in-house, The Logistics Crowd model, combined with our local Australian management industry experience, becomes an attractive reason for outsourcing your customer support services to us.

We make it easy for business to have a customer service team at a fraction of the cost. The model can be funded through direct operating cost reductions provided by continuous improvement items developed by The Logistics Crowd.